Windows 11 facial recognition this option is currently unavailable fix. Update System Drivers.

Windows 11 facial recognition this option is currently unavailable fix To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Inspiron 14 5000 2-in-1. To do so, follow the steps below: Step 1. 0 and HP Inc. - SoftwareComponent - 1. Option 2: Restart Biometric Services. Can anyone Nov 3, 2023 · Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. May 27, 2020 · Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. A couple more things Feb 15, 2023 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. I am experiencing an issue where the settings display "Facial recognition currently unavailable" and "Fingerprint option currently unavailable. 6" Laptop PC 15-d4000 does not work anymore in Windows11, I have the message error: Facial recognition (windows Hello) This option is currently unavailable. 1 Windows Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability May 1, 2023 · About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Windows Hello Troubleshooter: Run the Windows Hello Troubleshooter. Please fix it Feb 4, 2025 · Windows will automatically re-install the drivers for your PC during this restart. Reboot your PC. Read detailed guide at https://www. Select Windows Hello Face and click on Remove. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Feb 1, 2020 · 4. Although implementing this feature might be challenging, it is well worth it. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Face. Aug 4, 2024 · Hi all, Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. Now in this guide, we will see how to fix, if facial recognition not working in Windows 11. g. Install updates manually. Symptom 1: Fingerprint recognition shows the option is currently unavailable. Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Jul 19, 2024 · Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. Check if the Windows Hello option is now working. I tried to reset it but all my system settings for access (such as fingerprint recognition and PIN and including facial recognition) are all greyed out and say 'this option is unavailable' meaning I can't alter my settings if required. Thank you. It only supports fingerprint as per the user manual document. Oct 29, 2023 · This tutorial will show you how to enable or disable the facial recognition sign-in option and UAC credential provider for all users in Windows 10 and Windows 11. Nov 3, 2023 · Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. If you face the same error, read the instructions below to fix the problem. 4045. Sep 4, 2022 · Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. The options to improve recognition and to remove this sign-in option are greyed out. Try again later". Fix 3. hows. The method is very simple and clearly described in the video. Remove Windows PIN If you are looking forward to changing the password of your Windows device, try this effective password reset tool right away! 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. It is mandatory requirement for Windows Hello Face. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Since then Windows Hello facial recognition does not work' Anybody, have this same problem and a Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. I tried to troubleshoot, and I reset camera settings, but there is no option to set it up to begin with. Aug 17, 2019 · 1. 73. e. 493. Jan 7, 2025 · According to your feedback, you are experiencing an issue where facial recognition is not working! I have read that you are experiencing this issue after updating your computer. Here are some common problems that causes facial recognition issues are: Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. I followed the steps provided, however, I do see there are multiple drivers. This article explains what Windows Hello Face is and how to enable or get rid of it, should you choose to. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. we could not find camera compatable with window hello face recognition. After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC. If the Windows 11 fingerprint not working issue persists even after some initial checks, it is time to move on to some real troubleshooting. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again. You may want to refer the suggestions provided by EddyK replied on ‎03-29-2020 in the thread Windows sign-in options "currently unavailable". After the restart, go to settings > Accounts > Sign in options > Setup Windows Hello Facial recognition again. If you are not able to reach the lock screen or start your computer, restart your PC two times when the boot screen is shown. Run Windows Hello troubleshooter Sep 14, 2023 · One of the requirements for you to use the Windows Hello Facial recognition is the infrared. Turn off Fast Startup. 1) Uninstall the update. Select Edit and disable the Configure enhanced anti-spoofing feature. " When expanding the option, it has a blue exclamation point icon and says "Something went wrong. All it takes is to: Navigate to Windows Hello in the Settings app. This happened after HP Inc. Check Windows Hello Settings. 1. Facial recognition makes more sense on a laptop or desktop than on a smartphone. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. May 23, 2023 · Re-register Your Fingerprints. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. How To Fix Windows 11 Fingerprint Not Working. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this… Dec 12, 2023 · Way 2: Switch to a Local Account. Fix 2: Re-Register Your Fingerprints Click on Fingerprint Recognition. Please let me know the result. My laptop was not initially supported for facial recognition . Windows Hello is a biometric authentication feature that allows users to log into their devices using their face, fingerprint, or a PIN. Improbve recognition - if i skip this steps it does not make a difference. If the Windows Hello facial recognition is working fine before, there might be an incompatibility with the camera driver, moreover, kindly follow the steps below for us to sort out the issue: -Press the Windows key + X -Go to Device Manager -Expand the Camera or Imaging Device -Look for the Camera driver that was installed Jun 10, 2024 · -When going in windows to ->Sign ins-> I am unable to set biometrics. Make sure you configure Windows Hello on your device. " This problem prevents me from using the biometric login features on my device, which are essential for security and ease of access. Threats include any threat of violence, or harm to another. If you want to use key or certificate based Windows Hello you can follow the guides in the links. There I found in the list: Facial Recognition (Windows Hello). I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Jun 27, 2024 · On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Before diving into the specifics of the issue, it is important to understand what Windows Hello and facial recognition entail. It says (this option is currently unavailable). So you can try the following to see if it works. He is able to set up the Facial Recognition and PIN, and the device actually recognizes his face and but he is not able to use that to May 15, 2024 · Hi, I am Dave, I will help you with this. Before you begin. Device Home Page - References and Resources – Learn about your Device - Solve Problems Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Please check if your device has infrared device, to check please press Windows key + X and choose Device manager, if your device has an infrared,you should see it on the list. How To Fix We Couldn't Find a Camera Compatible With Windows Hello FaceHere in this video tutorial, I will show you guys how to fix Facial recognition Window Sep 10, 2020 · 9. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. *Some of these settings are hidden or managed by your organization. Oct 4, 2023 · Windows Hello offers secure, integrated biometric authentication based on fingerprint or facial recognition. This options is currently unavailable - click to learn more . I have tried every single combination of PIN I have ever had but it says it is incorrect. Any advice would be very much appreciated. Then open Explorer and navigate to the following path. Enable Biometrics in Group Policy Editor. I tried going to the Device Manager and update drivers but uninstalled Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Welcome to Windows hello - Get started. com/fix-facial-recognition-not-workin Dec 11, 2024 · Proficient Windows 11 Upgrade Options: To upgrade to Windows 11, EaseUS Partition Master can extend your C: drive or convert your MBR system disk into GPT. When it perfectly working prior to the update. My current Windows 11 version is 22H2. Windows 11: We Couldn't Find A Camera Compatible With Windows Hello Face On Windows 11, Fix Windows Hello Facial Recognition Not Working Windows 11Link: http Mar 10, 2022 · Issues with PIN and Face Recognition (Windows Hello) after Windows 11 update Ever since updating to Windows 11 my PIN has not been working to log into my computer. May 9, 2024 · Rollback and reinstall the Fingerprint driver; Clear TPM; Delete the files inside the NGC folder; Run SFC/DISM scan; Check a Group Policy Setting (for domain users) Oct 6, 2024 · Select Windows biometric services from the left column. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Feb 20, 2023 · My fingerprint in my HP 15. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. Run Windows Hello troubleshooter Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo This video will show how to fix Windows Hello Face login not working in Windows 11/10. " The explanation was "We couldn't find a camera compatible with Windows Hello Face. Here i Dec 1, 2023 · Reset Fingerprint and Facial Recognition: In Sign-in options, remove your existing fingerprint and facial recognition data and try to set them up again. Right-click on it, and then select “ Start” from the list that appears. Whats funny is on a Windows 10 box i was able to setup just fine but I May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Press Windows key + R key together from the keyboard. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Try using the Registry editor, follow the steps below:. This options is currently unavailable - click to learn more. Credential providers are the primary mechanism for user authentication—they currently are the only method for users to prove their identity which is required for sign in and other Nov 27, 2024 · Hello, this is Emily. For more info on how to do this, go to Configure Windows Hello. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. Feb 5, 2025 · I was wearing glasses that day and now it won't recognise me without them (I don't always wear them). . When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. I had mine set to Enabled. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jul 11, 2023 · Restart your computer and check if the Windows Hello stopped working in Windows 11 problem is fixed. The last Windows Hello option is the pin, which works. You may need to reregister your Hello options if needed. You can access its settings via WinX Menu > Settings > Accounts Sep 8, 2023 · Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Nov 7, 2024 · Hi, I am Dave, I will help you with this. 0. Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. Well that is gone now and still no facial recognition. Click Accounts and select Sign-In options. Mar 2, 2024 · I have windows 11 Dell laptop that is brand new, it has all the recent updates, but the option for facial recognition is not available. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Sep 20, 2019 · Click on Facial Features and right-click on Configure enhanced anti-spoofing option. Run Hardware & Devices troubleshooter. I removed a driver under "biometrics" in device manager as instructed on one of the answers. To clarify this is a HP update that caused this and not a windows update or anything wrong with the version of windows. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. " So, I went to Settings - Apps-> Optional features. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. I have gone to the Lenovo site to install drivers to try and get everything updated. uninstall and re-install the biometrics driver from the device manager . When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. Jun 19, 2021 · Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? Oct 26, 2021 · This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. See fixes here for Windows Hello Face Recognition: Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. This option is currently unavailable and Facial recognition (windows Hello) . I have tried the following : 1. Apr 16, 2024 · It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Click Advanced options>Troubleshoot. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. Maybe I need to completely re-install Windows 11? Jan 9, 2025 · 1. Jul 23, 2021 · Windows 11 build 22000. Common Issues with Face Recognition. After a system restore, Windows Hello settings might be reset. Unlike your phone, you are mostly sitting center in front of your laptop to complete authentication. Aug 6, 2020 · I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. Windows 11 operating system. 0 updates which I did at the same time. " Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Windows 11 Home . Aug 30, 2021 · fingerprint in windows hello says : this option is currently unavailable this is what it say. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Windows Hello face recognition is a cool feature in Sep 27, 2022 · Then, click on Sign-in options in the right side of the window. As a workaround, we reset the PCs, log in as a test user, and then manually join the devices to… This video will show you how to fix Windows Hello not working in Windows 11. Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing Jan 15, 2023 · It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. Oct 20, 2021 · Unlocking your device using face recognition is a super-easy way of accessing your tablet, laptop, or PC. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Barbara Oct 24, 2023 · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings [Notebook] Troubleshooting - How to fix Fingerprint recognition problem [Windows 11/10] Troubleshooting - PIN (Windows Hello) Login Failed Face recognition is a convenient feature of Windows Hello that allows you to log into your computer without typing a password. Nov 17, 2021 · PIN (Windows Hello) This option is currently unavailable | Windows 11 | fixed this problem Jun 9, 2023 · Have you checked the camera privacy history? Start > (type) privacy settings, (click) privacy and security, scroll down (click) camera, from here you can see usage history and which apps are blocked. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Thanks Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. Perform a Windows Reset. tech/2023/06/how-to-fix-facial-recog Feb 28, 2022 · #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Jan 30, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. A couple more things . However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. Let us know how it goes. Nov 20, 2024 · The second time I rebooted the laptop, a notification prompted me to set up my face for the facial recognition, but I still received the message that the camera isn't compatible for some reason. Once you have added your details again, restart your PC. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. " 1. Every single Windows Hello option shows as "currently unavailable. Now none of the options are available. When facing the “Windows Hello PIN this option is currently unavailable” issue, try switching to a local account for a repair. Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. please help me to figure this out. I finally got around to troubleshooting it today. 8 for Windows 11 for x64 (#KB5009469). It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Does it have update that help restore camera to its full functionality? Jun 1, 2023 · In Windows 11, you can use multiple ways to sign into your system account. To do this, go to Settings > System > Troubleshoot > Other troubleshooters, then select the "Windows Hello Face / Fingerprint Jan 19, 2023 · How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11. 2. With Windows Hello Face, Microsoft has refined this type of authentication and has enhanced its security. Upon reboot, check if doing so fixed the Facial Recognition issue Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Press the Windows key, type "Core isolation", and launch 2. Read it at https://www. " I am trying to re-install Windows Hello, but so far haven't found how to do that. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. com/windows-hello-not-working-in-wi Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. Harassment is any behavior intended to disturb or upset a person or group of people. It updated my BIOS. Jan 11, 2022 · Windows Hello - Facial recognition ("This option is currently unavailable") Hello, I'm facing an issue where Windows Hello facial recognition isn't working anymore. When I open Accounts and scroll down to Sign-in options, click it, I see Facial recognition (Windows Hello) but below the title is "This option is currently unavailable. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. Dec 12, 2022 · When I go into Settings-> Account-> Sign-in Options. Symptom 2: Facial Recognition setup in Windows Hello cannot be complete due to the human face is not detected by the IR camera. Back to Table of Contents Sign in with fingerprint scanner Feb 3, 2022 · When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. I have also attached an image for your reference . Remove Facial recognition feature; Next, click on Get Started and follow the on-screen instructions to proceed. Nov 8, 2023 · Press Windows key + R and type gpedit. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. My face is scanned, i get a blue loading square, and dots on my things. I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. Hi, I'm having trouble with Windows Hello sign-in options on my PC. 100 was released yesterday to Windows Insiders on the Dev Channel. _____ Aug 24, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. 13. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Reboot your PC if See full list on windowsreport. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. On the Services console, scroll and right-click Windows Biometric Service. For PC questions/assistance. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. All Windows 10 editions are available when you select Windows 10,except for Enterprise edition. The cause can range May 24, 2022 · I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Jun 21, 2022 · 8. On the third time, windows should open Windows Recovery automatically. Reset the Hello Facial Recognition Settings. Resetting the computer doesn't fix the issue. 9K. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Then delete the folder named NGC. All of the options say "This option is currently unavailable. for e. Reset fingerprint & facial recognition options. This option is currently unavailable - click to learn more. uninstall and re-install facial recognition (optional app features ) Understood, what triggered it to stop working after the update windows 11 . How to open device manager in Windows 11. Once you open Run dialog box, insert services. Nov 14, 2023 · I would rather not use facial recognition with Windows Hello and rather use my fingerprint, but I cannot change the setting. I tried with Jan 16, 2025 · We previously used Windows Autopilot for device setup in Windows 10, but since transitioning to Windows 11, the old Autopilot setup no longer works for us. Jun 25, 2024 · Hello,I'm recieving this message for sign in options on my inspiron 16 7630It is saying the option is currently unavailable. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. So I Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. We already shared you this guide do set up face recognition in your Windows 11 operating system. The Facial Recognition option displays the text "This option is currently unavailable. When asking a question or stating a problem, please add as much detail as possible. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Let’s start with the most obvious solution, which sometimes does the trick just fine. Please try again later" with all of the options greyed out. Aug 11, 2023 · Situation 2 - Trying to add Face recognition: Settings - Accounts - Facial recognition (Windows Hello) - Setup. Type regedit and Feb 17, 2022 · 1. Restart your device and check if the issue persists. Windows Hello uses a combination of specialized infrared (IR) cameras and software to improve accuracy and prevent spoofing. With it came a larger rollout of Teams Chat and further changes to the UI to make it all consistent ahead May 15, 2024 · So far, nothing I have tried has made any difference. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. Jan 30, 2025 · Press and hold Shift+click the restart button on the lock screen to open recovery options. kapilarya. I also have the "Facial Recognition (Windows Hello) installed in my Oct 2, 2022 · When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. Introduction to Windows Hello and Facial Recognition. Feb 19, 2024 · Windows 11; Windows 10 . I'm running an. Feb 1, 2022 · 3) Update your drivers from the PC maker's Support Downloads webpage for your exact model. com Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. I'm currently running my computer on Windows 11 Home. Mar 20, 2024 · This option is currently unavailable – This is when the Windows Hello Biometrics and facial recognition stops working due to a Windows update or Group Policy settings. Jan 2, 2025 · I am a user of the Honor MagicBook 14 and a Microsoft system. msc and click OK. Right-click on the Start icon and choose Run. "Core Isolation" Disable Steps: 1. ” If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. Previously I have had messages saying my organization requires I reset my pin. "We couldn't find a camera compatible with Windows Hello Face. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Nov 15, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Don't get confused though. Aug 15, 2016 · To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. 🍳 Fol To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. After this, check to see if you can set up Windows Hello Aug 8, 2022 · Create an account on the HP Community to personalize your profile and ask a question 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Jul 6, 2024 · Windows Hello is a feature in Windows 11/10 that uses biometrics, including facial recognition for a quick sign-in to your PC. 5. Update System Drivers. But […] Mar 22, 2020 · Hi Dan. Mar 25, 2020 · I tried updating the driver for the camera, and Hello Face started working again, but it still shows as "unavailable" and the PIN doesn't come up when the facial recognition doesn't detect my face (it just times out and the computer goes back to sleep). Aug 2, 2024 · No. This option is currently unavailable. Modify Windows Hello Group Policy settings. One of these ways is sign in using facial recognition. Add a registry entry. Any help available appreciated. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. I update driver , uninstall and reinstall the fingerprint device , and go to BIOS settings but I don't see the restart fingerprint device on bootup ( or something like this , there is nothing ) Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Completed the following steps: Attempted to reconfigure existing setup, could not proceed past the "Make sure your face is centered in the frame" Country/Region: Africa loader Jan 16, 2025 · When I go to settings on Windows 11, it says "currently not available". Build: 22000. - Firmware - 15. Clean the fingerprint scanner. Run Windows Hello troubleshooter Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. Back to Table of Contents Sign in with fingerprint scanner May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. For automatic scans of missing or outdated drivers, we recommend using specialized software. Switch to set "Off" for Memory Integrity 3. Locate Fingerprint or Facial Recognition options and click Remove under them. Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). If Windows Hello is not available, you will see a message: Windows Hello Face. Your immediate reply and response are highly appreciated. I tried many things if find online as a fix but it is not working. Click on windows key > settings > windows update > update history > uninstall update He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. himwspx kdcxzhp pbm vlbwda pgkguhu ueew uycypu lwvlf xhu mxuwn ygf zygp sjfe jwc ouleplbb