Prusa support contact number reddit Your live-z number cannot be logically compared to other people's, it is simply the height differential between your nozzle and your PINDA. My contact z distance is at 0. So presumably if you register for a Prusa Account and then contact support chat with a photo of the serial number, you can then buy spare parts. Yes Bambu are faster but speed isn't everything for me. Their online support told me this when I checked in about my order "The MK3 is expected to begin to ship end of November. Just make sure you pay close attention during assembly, and don't half ass anything. 2mm XY Separation Between an Object and its Support: 75% </mangled quote> The poster on PruusaPrinters also said " I think those are the key settings. Undersides are a bit rough, but I don't damage anything removing supports. Get the Reddit app Scan this QR code to download the app now Community based slicer settings for Prusa i3 3D printers. com Jan 19, 2018 · Re: How to reach prusa customer support. Other than that, I don't know of any disadvantages. If you go through a reseller then you won't get access to prusa support, which in my experience is grade A 11/10. What are your experiences with Prusa's customer support? Does Prusa's support encompass only hardware and software issues, or do they also offer guidance on print settings and troubleshooting? Would you recommend the Prusa MK4 for its reliability and comprehensive support? See full list on help. The supports are also set to only start on the build plate. Had to contact support again to get the right one. Get the Reddit app Scan this QR code to download the app now All things related to Prusa 3D printers. All things related to Prusa 3D printers. Go to https://shop. We are providing full 24/7 customer support via live chat and e-mail. I'd go straight from prusa. However, their printers are more expensive than a Bambu and they don't offer multicolor printing yet for the MK4 (not a dealbreaker). The Top layer is hard as anything and the wastage is huge. Self tests all pass with no warnings or similar. These are my basic support settings: 0. It didn’t take long for those hopes to be utterly and completely smashed. Those algorithms have been converted by Prusa to work with Prusa slicer and they renamed it "Organic" support. ----- This is not a bug tracker. Waited, cable then a Mk3 screen cable arrived. kde. 25mm z distance. I get that I broke it but there has to be a better design than this Their customer service guy tonight was a baboon. Here, enthusiasts, hobbyists, and professionals gather to discuss, troubleshoot, and explore everything related to 3D printing with the Ender 3. 4 mm XY separation between an object and its support: 50% With the organic supports so far, just 3 changes. FYI I use prusa mk4 profiles in prusaslicer as a starting point for my Switchwire, and tune the speed and accel a bit. 1 (detachable) mm Pattern Spacing: 3 mm Top interface layers: 3 (heavy) layers Interface pattern spacing: 0. Don’t have a creality printer but did start tinkering with 3D printers in 2014. Please visit https://bugs. Initially I couldn't buy spares for the Mini's but Prusa support "unlocked" it for me after I contacted them in chat. Prusa has a QA problem (or a design problem) with the hotend. Prusa said have to buy another part plus shipping which is a total of $15. I have to admit, I've been really impressed with Prusa support. Which to me is very disheartening ad a waste of 1. Follow our rules and you can get tremendous support and suggestions from our community. 20 votes, 47 comments. Reduce support needs, make your model stronger, reduce print times. Our support is available in Czech, English, Changes I usually make to default support settings Print Settings | Support material | Options: Style: Snug Top contact Z distance: 0. 25mm Pattern Spacing: 3mm Interface Layers: 4 Interface Pattern Spacing: 0. This left me bewildered, given my previous trouble-free experience with the MK3S+. They have live chat on their website and can help diagnose the issue. 1, we have added a motherboard serial number check, a function for future projects. Not only do I run Prusa and Bambu and follow both threads, but I’m sorry you couldn’t be any more wrong, please show me any evidence to support this, prusa’s wbile they can last very long time with no adjustments or replacement parts needed, there failed prints, failed mmu vs ams and broken parts are significantly higher than Bambu After sending in video the support rep said Prusa would replace it, but the system was having issues taking replacement orders at the moment and contact again tomorrow. Pictures of boxes and shipping notices are considered low-effort and will be removed. 5034290000 (Reel 26-30 AWG). Any negativity towards Prusa is met with defensiveness and attacks, just as the OP states. 2mm Xy seperation: 50% (of external perimeter width) And after alot of fiddling what worked for me is Contact z distance: 0. 25mm for ease of removal. He contacted the support and "too bad it isn't our problems" All things related to Prusa 3D printers. I ordered an ender 3 while my prusa mini was back ordered. Prusa is very helpful and you can always buy any part, so usually you don't need to activate the warranty. Original Post: I'm working on a project to get the accelerometer working on the MK4. But, moving on: Buy some Acetone and thoroughly wipe the bed with a paper towel. For some background, I bought the Prusa MK3S kit 3 years ago for my business as I was looking to expand into 3D printing. Dec 5, 2024 · 1st support contact. 6 and my xy separation between an object and its support is 100%. Fried my controller board by my own fault -> replaced for free within 1 week. Any suggestions where to start if I want to make the support material a bit easier to separate from the finished product? Bambu Labs has no customer service. Call prusa support, do some checks, We tuned nothing and it printed fantastically! more info, we also have 10 ish bambu x1's and 40 prusa mk3/4's. Ignore the number unless you go more negative than -2. Reply reply I think it must be something electronics related. Contact Amazon Customer Support: 07879-084-528. com and click the orange box at the bottom right corner of the screen. Pictures of boxes and… Support. Mk4 or Bambu X1 Prusa support is also super easy to contact, 24/7 live chat is really nice And now I did a single layer test after having a lot of bad first layer prints, and I find that the entire back 1/4 of the bed is a disaster even with the "perfect first layer" bed leveling. If you have any questions about 3D printing in general, about your order, shipping, calibration, or troubleshooting, don't hesitate to contact us. The body has a 2mm wide slot that due to other features has to be printed with the slot horizontal. I got an MK4 kit and they helped me every time something went south on the setup. And, this is a Prusa sub Reddit, so the replies will tend to promote the positives of Prusa machines. The devs even left a note in the code saying they would come back later and design a real solution for z-axis cross-section minimization. Others it is strictly email with days between responses unless you are an influencer. Replaced LCD screen that was faulty and fast. looking more like a 50% infill than a support. It comes recommending the WEEFUN slicer which just looks awful (though to be fair, I’ve not used it). I can't really think of a way of a working printer could break in a way that would be covered by the Sounds like a scam to get serial numbers which are on that sticker. Posted by u/N0Name117 - 4 votes and 14 comments I'm using a (new, pre-assembled) Prusa i3 MK3S+. I own this MINI since February and to be honest I was so far really happy with print quality. Right after buying it I relocated my company and it sat collecting dust in the closet ever since since other things came up and consumed my business over the last 3 years. Prusa customer service was great when i needed that. Contact Prusa support to see if there’s another way they can process your payment. The safe homing distance is 5mm so Prusa is sending me a new PINDA probe. A printer just "not printing" could be any number of parts and is a system problem. " Gonna have to bug them again on the 15th of Nov to see if I can get a more specific date. And Prusa provides 24x7 tech support via live chat. No multimaterial capability, so using PC for support material and the final product. For anyone else, just be aware that QR code is your serial number so don't post pics of it publicly. There were other factors that I felt that gave Prusa an advantage but support was a major one. I'm sure that can be resolved with customer support though. 3mm with a custom preset. 5 because I've rebuilt it so many times over the past 5-6 years (including the MK3 and MK3s upgrades). Members Online • kensinken . The first step is to reach out to Amazon customer support team. other prints i have done have come KDE is an international community creating free and open source software. That said the Prusa Mini is the one printer in need of a new generation to be competitive again as entry level printer That said, I would also venture a solid assumption the customer support from Prusa is leagues above Creality (I’ve seen a fair number of complaints about how Creality support works). The prusa was plug and play, my ender had a warped glass bed out of the box so after hours of lost time leveling it i had to contact customer service. So if the support overhangs, then it builds it from the floor up. I support Prusa entirely. I contacted support and explained the issue. 64K subscribers in the prusa3d community. . Assuming what you write is a 100% accurate description of your printer/situation, why not contact Prusa Support? They are very friendly, and actually helpful, and could almost certainly have helped you solve the issue. HPE 24x7 support includes "4 hour on-site response for covered hardware" and it does cost thousands of dollars more than 8-17 / NBD support. Im almost at the point of charging back my credit card. Honestly, what you have there is a best-case scenario for support removal: a big, continuous layer. So I'm wondering if any of you seen that before and what would be the way to fix it eventually. Get the Reddit app Scan this QR code to download the app now When you contact support, you are asked for your order number and serial number. I did end up breaking a very small fragile part of the print trying to take the supports off, but it's the best it's been so far. I'm looking at all sorts of settings in Prusa Slicer related to support material. Either the PTFE tube shrinks, or the hotend isn't properly adjusted. Look under Print Settings->Support material->Options for support material and raft->Contact Z distance. I notice Prusa have now released an OS that will run on the Pi Zero (called Prusa Link), it will only work Prusa printers as requires the serial number and right now only seems to support the MK3 geneation, also doesnt (yet) support MMU2, so is anyone used this? Prusa support had to research and follow up by email, but they said they only wanted one preset between 0. I an a recent PRUSA i3 MK3 owner; I have used PRUSA support a few times, and except a single great experience (Georgios), and I have found PRUSA support quite frustrating. What are the best support settings in Slic3rPE? I use the default system settings for 0. New part arrived and the MK4 amazes me, bedt priter I've ever seen or used Reply reply 310 votes, 54 comments. Recently updated to 2. I can identify everything on my MK3. That causes the filament to leak between the PTFE and the heatbreak. Please include a photo of the silver sticker with the serial number of your printer and register Prusa Account. A user reported the problem with his MK4 printer and continued to update after contact with Prusa support. 65K subscribers in the prusa3d community. Bambu lab have a prusa beating printer, but their support needs to improve drastically until they can say they have a prusa beating product. Show off your prints, or ask a question… Prusa mk3s+ 0. Just seems odd to me that most slicers/printers work really well with 1 layer of separation and I'm over here at 3 All things related to Prusa 3D printers. Reduce layer height or change model orientation to add detail. At this time nobody beats Prusa support. Just getting Prusa to support basic things like user variable and chamber temperature in macros that everyone uses for Voron printers is like pulling teeth. Print Settings | Support material | Options: Style: Organic I contacted prusa support for this exact issue (I live in Greece, and ambient temperatures can get 30 Celcius+ at a normal summer day, so heat creep is really an issue) They responded that although they haven't tested in Greece, the planetary 10:1 gear with two contact points can offer enough force for the filament to push through without issues. I think it's my last prusa. 25mm Which, yeahhhh will make the support removal easier, but it will noticeably increase "support scarring" in my experience. Support forced me to jump through hoops trying out weird cable routing, until agreeing to send me a replacement cable. Especially if you told the Prusa support that you used extra parts not supplied by Prusa. Posted by u/sterling3274 - 9 votes and 18 comments Molex ClickMate 6Pin Connector. The Prusa sits most of the time. You may have a fault with your bed leveling probe or something similar. So I emailed the transcript, but heard nothing. The biggest concern I have is over customer support. Prusa techs have identified what the likely cause is which is premature wear on bearings and rods and a failed/failing pinda. Try to return it but again, the customer service is trash. Each update was downvoted and commented as false. For flat overhangs I still like snug supports, 3 interface levels. They Fedex'd me a new motor within 24 hours of the diagnosis without any dragging of their feet, or stalling you get from other customer service places. If you have a genuine Original Prusa 3D printer, this does not affect the functionality of your machine in any way. Prusa customer Contact Z distance: 0. It all really depends how much handholding you need. 5 CHT just works flawless. I just read that Prusa support is literally suggesting a workaround of heating the bed to 80C for 10 MINUTES prior to all of the other slow start-up tasks. 25mm and 0. Also recalibrated the weight cell, no change. 15 and 0. If you are a newb and you aren’t taking advantage of Prusa support, you have wasted your money. Sliced with PrusaSlicer 2. Posted by u/RealityOk8330 - 2 votes and 11 comments For all support types, the Z distance is the key for me: . It’s where most of the cost is coming from. Otherwise someone at your school will need to work with the school’s bank/card co to make sure the transaction goes thru. I’d rather be using Prusa but am chuffed Cura came as an 38 votes, 80 comments. 2, set interface pattern to 0, and then increase interface layers to something like 6-8. edit: 1 prusa min later and they're saying "seems that it is not supported for multicolor printing either in mmu2 and mmu3. I have had pretty good success. Show off your prints, or ask a question. Also, Prusa has got Bambu beaten hands down when it comes to the services/community/support and contributions to the community. Prusa website does say smooth sheet is for PLA and ABS, not really. 70K subscribers in the prusa3d community. Support All things related to Prusa 3D printers. That's one of the main reasons that after trying a Bambu I just went back to Prusa. Best method is online chat. 3mm for PETG, . Turns out it was a faulty Y axis motor. Tightening that number will make it possible to make the support sit fully in the screw hole. It's more likely a calibration issue than a hardware issue. 3mm support spacing. Prusa printers are bought 2nd-hand often as the resell value is generally not bad. Im going on Week 4 on ONE of my tickets with Bambu (and theres only been 4 replies so far in that ticket) If this was a Prusa support chat, I would have a replacement part in the mail, same day. <quoted and converted to the SUPPORT MATERIAL settings under the PRINT SETTINGS tab> Contact Z Distance: 0. 4 interface layers. Yes. Definitely contact Prusa support. co/rZr088n. Visit our main page to know more: https://kde. just want to avoid things looking like this in the future. I know we are cutting edge technology and support will get there, but for a world class outfit like PRUSA, with the best, hands down, instructions for everything on the planet, I was expecting a much better experience. In firmware 3. Or you could ask customer support if you will be able to buy replacement parts in case you need to fix/replace something. Big mistake. The other day a dude posted his smooth sheet destroyed while printing ABS. If you could point out your issues we could help you out. I find searching questions with reddit at the start of the question gets your better results than searching reddit itself. 0 set to "0. It might be something Power supply related and theese things should be checke by experts. org for user support. Judging how you've responded to other people in this thread, I can't imagine you treated Prusa Support with much respect or understanding, which would explain why they chose to hide behind policy and not help you at all. From Prusa's page for the MK3S to + upgrade: Upgrade kit for the Original Prusa i3 MK3/S to Original Prusa i3 MK3S+. Most are using PLA but some have reported good PETG results. 325mm which rounded to 0. Part Number: 5025780600, Digikey Part: WM15814-ND Corresponding ClickMate crimps. It’s slower and I’m continually unimpressed with its tech and quality. I usually leave my Contact Z between 0. I am still fond of the MK3 for simple prints, but the X1C is better overall for everyday PETG printing for us. Start Chat Session When I can buy 3 of these for the cost of 1 prusa and have (from what I am reading really good customer service and replacement parts). Model details are limited by layer height only in the Z axis. I have had success prints and failures due to how support prints. Show off your prints, or ask a question… /r/3DPrinting is a place where makers of all skill levels and walks of life can learn about and discuss 3D printing and development of 3D printed parts and devices. Prusa's community is probably among the largest ones for any 3D-printer, their online-support is rather good and they also provide quite clear guides on all sorts of printer-related issues and maintenance as well. Over two weeks of back and forth due to my AMS not working properly (stops mid way through prints). These are my gripes: My chat is always shared with probably 100 others, by the time the representative gets back to me with a response to one of my posts, I have already In case you bought your Original Prusa 3D printer elsewhere please contact our support. After numerous back-and-forths with Prusa support, which included rigorous checks on cable connections, it was finally acknowledged that the printer needed to be replaced. I obviously need support for the overhang part, but Prusa is insisting on adding support material down the bolt hole in the middle clear down to the For my setup, the XL itself lives in an area around 24" Wide x 30" Deep (something like 60cm x 75cm). org to report bugs. I heard the printer had alot of problems with… /r/3DPrinting is a place where makers of all skill levels and walks of life can learn about and discuss 3D printing and development of 3D printed parts and devices. X and Y axes have slightly improved plastic parts and u-bolts were changed to metal clips which are easier to mount. this is the most recent print as part of my deathstar raspberry pi case. Prusa slicer just tries random orientations and selects the one that maximizes the number of triangle normals parallel to any axis. Honestly dealing with Prusa customer service is a pleasure and a breeze; can't say the same for Bambu. Each reply takes 24-48 hours regardless of how quick you respond. Support keeps telling me it's a month a way (since June that's the feedback I've gotten). I changed the support interface extruder to 2 from 5, then I changed my petg settings so the bed would stay at 60C. Meanwhile, Thomas Rahm has been working on an improvement of tree support that pretty much re-writes the way it works. Look for the "Help" or "Contact Us" section, which usually includes options to chat with a support representative or submit a complaint. 2mm line spacing. I use 0. Please visit https://discuss. Their email response is abysmal and really is only useful for follow-ups. I found customer service to be a total joke. Oct 8, 2024 · Buying a prusa mk4 you knew whatever feature will come, you won't need to buy a new printer to get but just the upgrade parts We don't know how support of older models will look with Bambu, software and hardware . 0 in which case you are danger-close to the range that the PINDA works at (and should consider lowering your PINDA about 1mm closer to the bed). As I've come to understand it, slic3r starts the support pattern on one side, and goes in multiples of whatever you have it set to. The support operator I reconnected with said he’s seen probes fail only for a single probe point but are otherwise functional. com Website:RedPocket. Get the Reddit app Scan this QR code to download the app now. I use 1. Prusa chat support could not identify this in a reasonable timescale. 5025790000 (Reel 24-28 AWG). How do I fix it? I can’t figure it out. I don't have any real issue with support. ) or the much better configuration and other cool features from Super Slicer. From the way you write, I'm not surprised your legitimate complaint to Prusa is taking longer to be resolved. I work in IT and diagnose failed hardware every day and it was blatantly obvious it was the board from the very first instance. 61K subscribers in the prusa3d community. 3mm layer height, 0. I also told them someone else had a similar problem and posted their findings on Youtube, and most likely it'll be a faulty stepper driver. Or I’m new to Prusa but have my head wrapped around it at this point. I have a design I'm trying to slice in Prusa Slicer. com Members Online Alcatel SMARTFLIP 4052R compatibility with Redpocket GSMT SIM? 10 votes, 38 comments. not happy with the support interfaced area but i'm not reprinting it. 4mm, so they split the difference at 0. Anyway, I was asked to perform a bunch of tests and make video recordings: Jun 13, 2023 · I know this is likely to be downvoted but I need to vent about how not everyone is getting great customer service from Prusaat least not me. The prusa experience is much friendlier, you get support from prusa and prusa supply very good profiles tuned for the mini. Posted by u/Anthony_R_Orr - 1 vote and 7 comments Hello Prusa Reddit Community, Kindly asking for help as I'm encountering a really weird issue that I can't have fixed even going through support several times. 230/70, derived profile from prusa petg. co/xXTGfSb. It should come off with a little persuasion. 67K subscribers in the prusa3d community. not from Prusa) and a few Mini's and I can buy spare parts for the Mk3s no problem. I would 100% ask for a pic of the QR code/ serial number. 15 OPTIMAL MK3 and just turn supports on for prints i think need it. TLDR; If you have any issue with a Prusa printer and you are even close to the 1 year warranty limit, contact chat immediately… Doesn't seem like it. To be clear, every single point I am about to bring up I have documented with multiple photos, videos, web site references, emails, and transcripts from the MANY times that I have contacted Prusa chat “support” for assistance. Linear If you have any questions about 3D printing in general, about your order, shipping, calibration or troubleshooting of your printer, don't hesitate to contact us! We are providing 24/7 support via live chat in seven languages . 9 times out of 10, you have to get the replacement parts from the original manufacturer to prevent voiding the manufacture warranty. If you are reliant on NBD support, you should get that in writing from Prusa before ordering. However, in case you run into issues with the serial number check, please contact our tech support. Posted by u/Suspicious-Crow9928 - No votes and 2 comments Welcome to BIGTREETECH&BIQU Community! This community is for discussion and sharing experience of BIGTREETECH mainboard &BIQU 3D Printer. I am really drawn to Prusa as I have been using Prusa Slicer for a while and I like the track record of the company. Totally silent on all social media, even though it was in the announcement video. 32 votes, 119 comments. It probably won't qualify you for warranty service (not sure if any potential remaining warranty would be transferable), but you would at least know it's not a fake. Had to contact support last summer about the LCD on the MK4 not working properly, is a known issue in the forums. It's because of the width of the support pattern. I've provided the info over in r/prusa. I can say without a doubt there is something messed up with your slicing, printer, or filament. Seemingly innocuous things like correct calibration of the IR sensor, making sure that you have the correct PTFE tube in the hot end, and ensuring that the MMU drive gears are aligned correctly can make the difference between it failing 90% of the time and failing 1% of the time. With this upgrade, we are introducing the SuperPINDA and a number of small changes. Your claim that bad Customer service on a machine for 3 years is ridiciouls, as if you have opened the box and had a missing piece after purchase for sure you would have gotten spare. org ----- This is not a technical support forum. They confirmed there is no reason not to use 0. Ive just lost a lot of faith. not a prusa owner, but when you pay 3* the going rate for a base printer you get the experience of a full team getting the right part and making sure it all works together. He made a pull request for Cura that implemented that. Hotend thermistor died -> replaced within 4 days for free. https://ibb. Printing with PC filament. It is starting to get hard to justify the cost of ownership of Prusa. Bambu support is horrid. The nice thing about Prusa is they have free technical support and if you think there is something wrong with your printer or your assembly contact them and they can help you out. Ive been looking to get a larger 3D printer, and looking for a good quality one. I've had a number of small annoying issues since day one (very minor) but for the price I'm a little disappointed. 25mm Pattern spacing: 3mm Interface layers: 3 Interface pattern spacing: 0. Changing the way your model is oriented can be very helpful. Cura has had tree support for a few years now. 5 hours of my life. Welcome to the Ender 3 community, a specialized subreddit for all users of the Ender 3 3D printer. Show off your prints, or ask a question… Contacted prusa support, with no much luck there. If you can't find the reason please contact Prusa support. Yeah I’m in the same boat with support. The picture is of the XYZ calibration cube printed at 200% (40mm 3). I think that's incorrect. I will report that to our devs to see I have X1Cx2, and Prusa XL 2Tool. Contact Z distance: 0. Along with that spare parts are not the easiest to order unless they have it marked that you ordered the printer on your account (my dad ordered it on his then we lost the info, had to talk to their support and provide a bunch of info but they got it Reddit, YouTubers, forum, etc, things appears to always have a dramatic result. The filament is fed in from the left side from a 2-level shelf that takes up 12" x 16" (~30cm x 40 cm). Prusa wins here 10x I used the prusa presets for soluble interface supports, all I did from there was change the extruder number in the settings. 5. Edit: Alright, your 1 karma account is legit. With Prusa, you get a ton of support. The two main settings that helped me achieve this are the contact z distance and xy seperation. prusa3d. I have a clone Mk3s (i. You basically have to chose between the latest slicer engine stuff from Prusa (Aracne, Organic Supports, etc etc. This is making the supports not work well. 2mm to . Printing with the printer on the floor, to exclude any possible vibrations from the printer being in enclosure or similar. Pry at the corners with pliers, get that whole strip to peel off. 28mm Xy seperation: 75% (of external perimeter width) I suspect you voided your warranty by using replacement parts from Amazon. 10. Always contact Prusa support by logging in to the estore site using the account you ordered with and contact support via chat. I’ll number each problem as we go. Thanks Ryan View community ranking In the Top 5% of largest communities on Reddit. If something goes wrong Prusa support will help you fix it, and if you need a new part you can always order just that part from Prusa. By default prusa has these set as follows: Contact z distance: 0. 4 mm XY separation between an object and its support: 50% All things related to Prusa 3D printers. 0. Eventually I will contact again directly about the original board being at fault, but it's not really worth my time. However, we still don't have accurate dates for specific orders number. You can do this through their app or website. 25mm (I think) for ASA. I have zero complains with my machines, even with the minor issues I have had to engage support to assist. Kinda jealous that you get the satisfaction of removing that big chunk of support material, ngl. In Cura Just to present a different opinion / experience: All interaction I ever had with Prusa CS were top notch. 15mm QUALITY" with Prusament PLA that came included with the printer, printed through OctoPrint. 22mm for PLA, . I had a mini kossel, then a Folger FT-5 from a kit. During my research I found that Bambu support seemed to average 10 days to respond to a support ticket, where as my experience with Prusa has been 20 minutes. Either way, it leave a gap at the bottom of the PTFE between it and the bottom of the heatbreak. Feel free to seek help and share your ideas for our pruducts! r/prusa3d: All things related to Prusa 3D printers. Prusa support has always been extremely fast and helpful. 75% xy distance. For organic support I set 0 interface layers as Prusa recommends. Please contact us middle of November for more accurate info. This is what prusa is really good at. It also however, recommends using the TINA 2 profile on Cura which knocks out good prints after a bit of tinkering. "Please note that Prusa Connect is currently compatible only with the Original Prusa i3 MK3/S/+ 3D printers and requires a Raspberry Pi Zero W to work. These printers worked but I had probably a 75-80% success rate for prints. If I had only tried the creality I wouldn’t have continued in the hobby. We’re already working on support for regular Raspberry Pi and we’ll publish a guide sh Hi This is linked to this post. Its just not as reliable as it should be for us. Bambu is off to a great start but I think they have some catching up to do in that regard. Don’t be afraid to ask questions, people are overwhelmingly helpful in this subreddit. 2mm interface layer spacing. The reason I went with prusa was the reputation and their so called support Welcome to the official community of Creality, the world-leading 3D printer brand. 6-alpha5 and shortly after I changed something by accident and now my supports print like this. Part Number: 5025790100 (Loose 24-28AWG). 10 votes, 50 comments. I won't need them in the future. had prusa support on the line with a 1 minute wait for the past 10 mins. 32mm. have been trying to contact them for days no phone number found on their website it is like a ghost company no information no return respond from customer service nothing horrible company. They’re there 24x7 and will help you with any stupid issue you have from layer adhesion issues to physical hardware issues. EDIT: I was assuming here that you had run all of the included calibrations, which looks to be a false assumption. I am looking to buy a new printer. 2mm Interface loops: off XY separation: 75% I have received good feedback from others on the Prusa forums using these settings. Mounted the nozzle a small bit lower, reseated the heating block Next step is having a chat with the support, I suppose The only official suppliers are Prusa in Czech Republic. I noticed it in a thread regarding a resonance problem with the MK4. 4mm nozzle PLA, 210°C, undried, in an enclosure A screenshot of the support setting and what they look like in Prusaslicer is included above. Then chat with Prusa support and make sure it's genuine. Show off your prints, or ask a question… Yeah, exactly. The same with the 0. If they need this information, contacting Prusa support would be the obvious way to get it. Check the wires and connections. e. Generally speaking, in my own case from when I bought my first Ender 3 Pro in February, through buying my second, to right now I feel I made the right choice and Top contact Z distance: 0. Best of luck. Show off your prints, or ask a question… To get in contact with RedPocket care: Call:+1-712-775-8777 (or 611) E-Mail:Support@RedPocket. Prusa provided great support in the chat and shipped the new part as fast as one could expect. The TINA 2 exists under a huge number of weird Chinese companies. 77 votes, 47 comments. Usually the Prusa Chat is excellent at resolving any issue very fast. yhms wtszvfx leaavzc vsrrtw mxkeu idhwjj jwiv wtuhpd sbzkvgv rtd