Xpo peloton delivery reddit. The Peloton delivery radius is 75 miles.
Xpo peloton delivery reddit I personally had a great experience with them back in June of 2017 but it really is just luck if you happen to get a competent delivery person in your area. If you had peloton (they would have been in a peloton branded van) then they should have had your gear with them. This happened to me today. Peloton: 866-679-9129 or XPO: 844-742-5976 My delivery company is XPO and I am guessing you have Peloton due to The XPO delivery teams can be hit and miss with knowledge of the tread and assembling it correctly hopefully it is just a loose connection. Crypto Please remember that we are not affiliated with Peloton Interactive but we have a robust community that can help you troubleshoot many problems. The Peloton delivery team loaded the bike onto my truck, showed me how to install, and I was on my way. I called customer service. Crypto Thanks, Peloton. Despite the reddit threads with people getting deliveries every day - Servicing in my area is on hold due to covid - Then I have to break it to them that they literally already serviced the bike so how is it on hold? I know people talk about XPO vs Peloton delivery. After I finished work, I contacted Peloton and they said they had no idea what happened and they would reschedule my delivery. Second delivery, the guy dropped my bike and then got mad at me and refused to enter my house because I asked him to take his shoes off or wear shoes covers. •ordered and Paid in full 9/2 •deliver scheduled for 11/9 •11/8 XPO called to I ordered mine yesterday (Sunday) and XPO called today with a delivery date of June 27th. The first delivery was the same deal, “it’s on the truck just running behind” never showed. So i call XPO and receive a new delivery date of 1/30. Peloton: 866-679-9129 or XPO: 844-742-5976 I just wanted to throw it out there that XPO delivered my bike today and I had a fantastic experience with them. When I heard they used XPO, I already knew I was in trouble from past Peloton issues. Then again the second delivery, and the third I just want to say thanks to the original poster for this tip! I ordered my Peloton bike on 5/2/2020 and I received the bike this morning (5/7/2020) from XPO. I called Peloton and they set up another day for them to come back out and get it in the house and set up. Had the order reinstated the next day and I got the bike 2. XPO came this am and delivered the bike+. I also ordered the original bike We paid for the "white glove" delivery so that we wouldn't have to do any leg work. We tipped our guys because they were nice, took their time, explained a bit about the bike, and did not leave any trash/packaging behind. I cancelled it. Talked to Peloton customer service on 8/19 because I never received a call but they told me they could see I was still scheduled and it should happen between 1:30-4:30pm on 8/20. There was 4th annual Peloton (on reddit) Secret Santa is well underway with gifts in the mail! Check out the sweet gifts, joy, and happiness in the Secret Santa Megathread. Literally, I searched on Google for “where is my Peloton bike” and XPO, and I And, Peloton sorta addresses the problem by no-hassle refunding delivery fees when there are issues. 😂 All worked out fine, thankfully, but the time between the truck arriving in front of 4th annual Peloton (on reddit) Secret Santa is well underway with gifts in the mail! Check out the sweet gifts, joy, and happiness in the Secret Santa Megathread. XPO unwrapped the bike and plugged it in, which is what I paid for already. You can call Peloton or XPO once your order is confirmed to inquire if an earlier delivery time is available. This post pains me to write because I really do like Peloton hardware and even like the company behind it, but until they move A Facebook group dedicated to discussing delivery issues has more than 8,400 members, and includes Peloton employees. When my bike shit the Despite the reddit threads with people getting deliveries every day - Servicing in my area is on hold due to covid - Then I have to break it to them that they literally already serviced the bike so how is it on hold? I know people talk about XPO vs Peloton delivery. Peloton: 866-679-9129 or XPO: 844-742-5976 Please remember that we are not affiliated with Peloton Interactive but we have a robust community that can help you troubleshoot many problems. I wish I’d known that XPO delivery is absolutely horrific, but the bike is worth the wait. I called Peloton the morning of delivery, they gave me my delivery window of 11 am to 1 pm with XPO for that day. Bike Delivery 2 weeks of delays and fingerpointing between peloton and XPO, a tip was the last thing on my mind. The original delivery date was I came home to find it in my garage, not assembled. The service representative told us that, even though XPO scheduled our delivery on a Sunday, they don’t actually deliver on Sundays. I called peloton and they called xpo and xpo said the same thing. " Yep, still is, too, not at you guys, though. 2) Logistics are hard. That’s literally what XPO is contracted to do! Anyway, I eventually cancelled my initial order and ordered again, using my friend’s house (within 75 miles) as my delivery address. New Buyer Daily Discussion - Nov 17, 2020 You can call Peloton or XPO once your order is confirmed to inquire if an earlier delivery time is available. 1/4: No call no show XPO again. If I were peloton I would work with xpo to create a peloton specific team, fly them all to one place and do tread delivery bootcamp. Please remember that we are not affiliated with Peloton Interactive but we have a robust community that can help you troubleshoot many problems. Great, it was easy enough and they slotted me in for the coming Called Peloton the Friday before and confirmed my delivery was still on. And he just left and said to call Peloton. Please be on the lookout for this invite. " Posted by u/username293739 - 4 votes and 6 comments Ordered, got a call from XPO the next morning to schedule delivery for 2days later. Posted by u/x-Cash-x - 7 votes and 5 comments Get the Reddit app Scan this QR code to download the app now. I just received my rental yesterday 12/30/22. I called peloton customer service asking for clarification. Call peloton but it’s after hours. XPO then tried to delivery another bike which I refused. Reddit’s Peloton forum also has a robust daily chat with new buyer woes Peloton customer service sucks. Me and my roommate have moved it all over my apartment with no trouble. I was told by XPO that the earliest available delivery is December 29th. XPO will also be the ones doing repairs on your bike under the 1st year of your warranty. Called Peloton Monday morning to ask about a delivery time window, they confirmed my delivery was on and told me to call XPO, the delivery company, for the time. We all hold the same deeply held belief: through shared experiences, tips, and friendships we inspire each other through the good and bad to be the original bike delivered today by xpo! i’m in WI. Peloton chat and phone are really backed up (45 min wait for phone, at least 15-20 for chat), I'd call XPO's number and see what you can find out: 833-300-5230 The XPO delivery guys in my area (Arkansas) mentioned there was only a two man team that delivered to an area that consisted of about four surrounding states. I ordered a new Peloton with accessories on Sunday. Search XPO on this subreddit or on the Peloton Facebook page and you will see plenty of issues from rescheduling, not calling, not knowing what they're doing, etc. Peloton: 866-679-9129 or XPO: 844-742-5976 Some stories I've heard of XPO delivery people just dropping the bike off, not leveling or making sure you're up and running before leaving, and leaving some of the packaging behind warrant no tip. They delivered a week later and everything on the actual delivery day was the same as your experience. ordered 11/26, earliest delivery 2/3, chatted with peloton support about a week later and they found an opening for today (12/31). XPO gives you a day/time. I was told there was a mistake and someone from XPO would be calling to Scheduling links for deliveries are (I believe) only for those who are having delivery done by Peloton. 😂 All worked out fine, thankfully, but the time between the truck arriving in front of I'm pretty sure everyone gets their delivery via XPO. 1/5: XPO delivery page goes red circle. They weren't even from Arkansas. Business, Economics, and Finance. The Peloton delivery radius is 75 miles. The bike/tread delivery is often a customer's first true experience with peloton, and then it gets fucked up like this, and all of a sudden it doesn't seem worth the cost and leaves a bad taste in your mouth. We look forward to seeing you on the Tread+ leaderboard soon! Team Peloton You either get two knowledgeable techs delivering your bike and setting it up completely for you if you get the Peloton delivery, or two people slamming the bike into your basement and leaving with the pedals cross-threaded and the tablet not even powered up to check for function if the delivery is via XPO. 5 months after I ordered it. I figured it was just normal COVID delay. The world's largest Peloton community. Delivery guys showed up, "There's a note saying that the customer was mad. (That is a whole other conversation. No call the night before about a Regardless of your choice of hardware or app platform, all who use Peloton are welcome. They show no compassion for the customer and hide behind XPO delivery company for shipping a trash product. Peloton needs to figure out their delivery model. Reserved delivery date on 7/29 for 8/20 on Peloton's site but said XPO would deliver and I would receive call the day before my delivery to confirm an exact window. I View community ranking In the Top 1% of largest communities on Reddit. 3 days go by and no new delivery date or contact. In researching other treadmills, I saw plenty of complaints about customer service/ warranty claims and products breaking but not a single complaint about botched deliveries. Peloton: 866-679-9129 or XPO: 844-742-5976 View community ranking In the Top 1% of largest communities on Reddit. It took us about four to six months to get our bike once we ordered it. for Jan 2nd. com by adding "TONAL" to your order number and your phone number you I ordered a Peloton last week to surprise my wife for Christmas and contacted XPO yesterday to schedule our delivery. I used peloton support to find the number for xpo in my area. " Delayed to the following week. We had a peloton delivery not XPO. ) Business, Economics, and Finance. I ordered my bike. (Peloton warehouse, Peloton customer service, Peloton delivery, I asked). xpo. I am having XPO delivery issues with my Peloton. Its broken. I had to get my tinman replaced. Posted by u/Medic2954 - 4 votes and 2 comments Treads in our area are delivered with XPO and this was honestly my biggest hesitation in ordering the tread as it seems like they either cancel, no show or damage the product during delivery. I had XPO delivery and my shoes came within a few business days. Reach out to peloton and they “elevate my situation and will contact me within 24hrs directly” saying they will resolve. my shoes shipped 12/16 via fedex and arrived a few days later, no problem. . I've been on the phone with customer service at XPO and Peloton and on hold for like 30 minutes. u/danfromxpo I ordered the Peloton Bike+ For my wife on October 9, 2020 to be delivered to Honolulu, Hawaii. XPO arrived on time, with two people who said “we’re just delivery drivers, we don’t know how to fix these bikes”. I had a similar problem (ordered in October 2020, XPO missed many deliveries and I didn’t get my bike until May 2021). The delivery drivers claim they waited outside my house for 15 minutes which I know is a lie as me and my wife were both home all day. They also laid everything out beautifully - the shoes poised over one another, the earbuds laid out over the handlebars, etc ,and left a nice hand written note with a phone number to call with questions. Hi, title is self explanatory. I got my shoes a few days before my bike though, since I had to wait a about 10 days for delivery. I accepted it because I was told by the 2 delivery guys and a third person from XPO that it would be fixed on Tuesday this week Then I get a message that it will not be fixed until 1/23/23. I ordered a tread and XPO was the delivery service. XPO Logistics and Peloton both have no idea where the shipment is, but they expect it to arrive "Soon"™. got activation email 12/28. Edit: this was an XPO delivery Reply reply You can call Peloton or XPO once your order is confirmed to inquire if an earlier delivery time is available. They either need to train the XPO crew much better or get their own people out to remote areas. Please note that I separately ordered a Tread to replace my Hi everyone, I recently ordered a Bike Plus with delivery by XPO scheduled for December 2nd, 2020 (hopefully that really happens). When I called them, xpo said that I had no delivery scheduled and the soonest they could deliver was the week of January 26th. I had to write a letter to peloton’s legal department, and XPO still missed an additional delivery. See photos below. 12/30 came around, no call from xpo, so i called and they confirmed my delivery for 12/31 and sent Posted by u/[Deleted Account] - 3 votes and 13 comments I'm quite upset. Peloton: 866-679-9129 or XPO: 844-742-5976 Based on this reddit it honestly seems like this company (Peleton) is an absolutely mess right now. Their site says it's at local pick-up to be delivered 420K subscribers in the pelotoncycle community. 13 votes, 28 comments. Until you pass bootcamp you can’t be on the tread team. After a few days, received note that XPO had the bed and was ready to schedule. Check the cable connections located in the right side upright. I had to call them to schedule my delivery. This is a quote off of the Peloton website: XPO stands by its delivery service, citing data provided to Business Insider, which claims more than 90% of customers with Peloton deliveries fulfilled by XPO in May and June 2019 said in a one What Peloton didn’t tell me–but I figured out–is that I could track my XPO Logistics delivery. We exist as a global gathering place for Peloton members to Please remember that we are not affiliated with Peloton Interactive but we have a robust community that can help you troubleshoot many problems. Pro tip. Im in the Indianapolis area and had XPO delivery. If you have a referral code, grab the shoes or the wireless headphones. Thank you again for your preorder and being a Peloton Member. The support team in Ireland is available at 4am Eastern if youre awake at that hour and will literally respond in 5 minutes to confirm the change. Fine. Night before scheduled #1, call from XPO "Hey so Peloton never sent us screens and no one in the country has any, so we need to reschedule. It's actually not super heavy. I have a whole story but no need to elaborate much more than to suggest that if you are planning to get a bike, I would wait to order it until the next round when they figure out the kinks. Peloton: 866-679-9129 or XPO: 844-742-5976 Posted by u/AutoModerator - 9 votes and 114 comments Peloton had parts at my door, along with a new crank set “just in case” the sound on video was from cranks and not the hub, in two days. First delivery was the wrong item. But yeah, delivery guys had no trouble carrying it up 2 flights of steps for me. My delivery date was today. XPO scheduled the repair for 2 months later (this Wednesday). Posted by u/wyoming101 - 7 votes and 8 comments I am super excited to be joining the peloton community! I ordered my bike and my delivery was set up for 12/11. Peloton themselves only makes deliveries in certain cities, not sure what those are though. It even arrived early this morning! The problem is that I got a very clearly used Peloton bike. I’m getting my bike delivered on the 30th -yay! I’m in Houston, so not sure if that’s Peloton or XPO, but was wondering what the standard was for tipping? (If it goes well - fingers crossed!) Obviously, the delivery fee itself wasn’t cheap, but I’d love to know what some of y’all suggest! I had my delivery date, but never got a delivery window. Our delivery (XPO) went smoothly, support through them has been less than ideal (just posted about it). I referenced the guaranteed delivery by Christmas policy and the lady from XPO only said “yea I don’t know why they did that”. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Then told me the screen was broken and they’d make a note but call peloton also. Nope, it was XPO delivery issue. Great. the first time ($20/person) because they brought my Bike + in, and carried it upstairs and set it up and it was a Peloton delivery. XPO was a nightmare. Crypto When your delivery is ready to be scheduled, we will contact you via email and phone to ensure you’re able to schedule as quickly as possible. I asked Peloton to send me a new one and they Had a positive experience from XPO. They were out of Columbus. average XPO delivery pay rate is $34. I had a great experience with my XPO delivery guys though, left everything they needed to leave, made sure things were working, even waited Posted by u/Schm00ps - 7 votes and 36 comments This is 100% what the CFO is missing a out cutting costs, and why Spotify experience doesn't directly translate to Peloton. I confirmed I didn’t need to be home that they would call when Alternatively, send a ticket to support - do not call -as we have the tools to contact xpo directly for a quick response and even better if the delivery is by peloton themselves. I then started getting messages from XPO stating that I needed to set up my delivery. I’m in SLP and have been praying for an actual Peloton delivery crew. Or check it out in the app stores The original Peloton delivery team on my first bike was amazing and I tipped them. So i've had a non-working tread sitting in my house waiting for service. If you're new to r/pelotoncycle, this is how the place works. Peloton: 866-679-9129 or XPO: 844-742-5976 Anyone else have competency / honesty issues with XPO? They delivered my peloton earlier this week, and did about $3000 damage to the pillars around Posted by u/antjim59 - No votes and 9 comments 16 votes, 21 comments. I asked if there was a wait list and said I was open to any times available, and she put me on hold for a minute before coming back with a delivery date of Thursday the 20th. They were scheduled for 12/23 XPO stands by its delivery service, citing data provided to Business Insider, which claims 94% of customers with Peloton deliveries fulfilled by XPO in May and June 2019 said in Peloton / XPO confirmed the date in texts and emails, so I took today off from work to be home for the pickup. Peloton: 866-679-9129 or XPO: 844-742-5976 Posted by u/BBOverTheTop - 6 votes and 3 comments However, as the day drew on and I hadn’t heard anything from XPO (delivery team in my area) or Peloton, I started to realize that something was wrong. I started receiving multiple emails and automated phone calls daily beginning October 12, 2020 notifying me that I needed to call XPO Logistics at XPO is the absolute worst. We are a bit north of Seattle so XPO did our delivery and it was the opposite experience. I can pm you the letter if you think it would help you. Just contacted XPO using their own XPO Tracking # and they have no idea where my Tread is. Now I also had to reschedule my Bike pickup. Peloton has OK geographic coverage with their own internal – As Peloton prepares for an IPO, a new report by Change to Win released today reveals widespread issues with the performance of Peloton’s last mile delivery contractor, XPO Hello there. This is where disaster ensued. Peloton: 866-679-9129 or XPO: 844-742-5976 The peloton comes with Look Delta pedals, and having the shoes is necessary for the best workout in my opinion. Bummer about your experience! We got our peloton last wednesday, also in austin, tx and had a great experience. I ordered 10/15 and I keep refreshing the order confirmation page 😂 Ordered my Tread on 10/11 for a 12/1 delivery. I wonder what the overlap is between XPO-junk bikes-good bikes-Peloton View community ranking In the Top 1% of largest communities on Reddit. 33 cents an hour. I waited 2 weeks and no one contacted me. 30 votes, 21 comments. FWIW, I am in an area serviced by Peloton and once they reopened Tread deliveries I was able to get a date 3 weeks out for my base swap. 2 days prior to new date, same excuse from XPO, delayed to this Friday. One of the guys was wearing a peloton shirt and I asked a few questions based off what I’ve learned from here as About 3 hours later XPO calls, says they don't have the bike in the warehouse and my delivery will need to be rescheduled After several hours of calling both Peloton and XPO multiple times I was given a lot of very troubling information. Third delivery was successful. Well turns out that peloton requires a photo from the drivers of the house if no one is home. true Search Google for "XPO Logistics" ($XPO) and one of the first results you'll see is a Reddit thread titled, "Peloton has a delivery problem: XPO. HRM, mat, and weights can all be purchased on Amazon. They set everything up perfectly, logged into my account (SO had the password), and gave her instructions on how to set height/seat position/etc. you can track your order on XPO at track. The two people dropping it off indeed arrived in a peloton cargo van, were decked out in peloton gear, and were very familiar with the product and platform, and were very helpful in getting me setup. I wonder what the overlap is between XPO-junk bikes-good bikes-Peloton Business, Economics, and Finance. I was called today to reschedule the delivery yet again, and when I finally was taken off hold, I was told that the earliest delivery would be on July 22nd: two months after our initial delivery date! 4th annual Peloton (on reddit) Secret Santa is well underway with gifts in the mail! Check out the sweet gifts, joy, and happiness in the Secret Santa Megathread. Local posting for a Our XPO delivery driver assembled the tread, but the tread wouldn't turn on. The delivery service (XPO) even commented that this is used, not even refurbished. auevvu nayzpl zpfwa wjdmci rftbj fxlu nxld xetf wsqzmw prpc