Windows hello this option is currently unavailable windows 10 fix In "Select which media you want to use", Select ISO file then click Next. Switch to a local account and add a PIN code 5. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Delete the NGC folder and add a new PIN code 3. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. How do i fix this? ive tried contacting microsoft but they transferred me and i waited 15+ mins with no response so i left chat. msc and click OK. • Look for Windows Hello PIN and try setting it up there. Try using the Registry editor, follow the steps below:. Then, go through Jun 5, 2024 · Hello! Do you have a question about Windows Server or Windows Client for IT Pros? If you see "This option is currently unavailable", try clicking the Remove Sep 2, 2020 · 1. How to Block Adult Sites on all Web browsers & Network Devices. Restart your computer. It says (this option is currently unavailable). -Press Windows key + X -Click Device Manager -On the device manager look for the Biometric Driver and expand it -Right click on Biometric and hit Update. " This is true for the options for the fingerprint scanner and PIN as well. Let us work together to sort this out. Jan 4, 2024 · Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. But now windows hello does not work. Oct 10, 2023 · The success was short-lived and as soon as I put my PC to sleep to ensure that I could sign in with a fingerprint, the option was gone and the "This option is currently unavailable" came back. I feel like I've tried everything- here's a list of what I've done so far to try and get things back up and running. Option 2: Restart Biometric Services. Please note, the advice given is to be done at your own discretion. Under the Sign-in Options, The Facial recognition (Windows Hello) feature, which I expected Apr 23, 2022 · Hi there,I'd like to add a PIN to my new computer as it's just so much quicker than typing my password, but all the Windows Hello Sign-In options are greyed out and unavailable. I also have the "Facial Recognition (Windows Hello) installed in my Feb 18, 2023 · Thanks for reaching out. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. For the past couple of months my Windows Hello has not been working - fingerprint scanner/pin/face recognition doesn't work, and under sign-in options, for all the Windows Hello features it says 'This option is currently unavailable'. 5. Every single Windows Hello option shows as "currently unavailable. Can any of you suggest how to fix it? So that i can use my pin. Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Threats include any threat of violence, or harm to another. come to find out windows hello is disabled. Delete Old PIN Files • Open File Explorer and go to this location: Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. Two are set up as work emails and one is personal. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Aug 19, 2023 · Fix Windows Hello PIN This Option is Currently UnavailableWindows Hello PIN is a secure way to sign in to your Windows 10 or 11 PC. ive uninstalled the last windows update i dont know what to do. I chose to do a fresh install of Windows 10 Pro on a new drive, however, I'm unable to setup Windows Hello so that I can log on with a PIN like I was able to Sep 10, 2020 · 9. Jan 24, 2022 · Windows Hello PIN: This option is currently unavailable. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. How to Speed UP your Windows 10 PC. What steps should I try in order to fix this issue? Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Apr 4, 2023 · Install any available updates. Nov 28, 2024 · The issues you’re facing—Windows Hello sign-in options being unavailable and the "some of the settings are managed by your organization" notification—suggest that your system settings may be influenced by a group policy or account restrictions. Aug 24, 2021 · Harassment is any behavior intended to disturb or upset a person or group of people. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Any ideas on how to resolve this? I cleared the TPM but no luck. Thank you. Whats funny is on a Windows 10 box i was able to setup just fine but I May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Checked for any more Windows Updates. Feb 25, 2025 · Windows Hello Sign-in Options Not Working. Press Tab on the login screen 6. I had mine set to Enabled. Best Free Antivirus Programs for Home use. I have the message stating for windows hello face, fingerprint, and hello PIN "This option is currently unavailable- click to learn more" and when I do click "this device doesn't meet your organization's requirements for Windows Hello". Way 4: Edit Local Group Policy. I downloaded the latest drivers and windows is up to date but issue still persisted. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". I ended up removing the PIN and now it says that this option is currently unavailable, try again later. " Underneath there is an exclamation mark with "something went wrong. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. Sep 25, 2021 · Hello there! For some random reason i dont know how or why, whenever i try to login to my pc it used to ask for my pin. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you. Aug 11, 2020 · Windows Hello - This Option is currently unavailable. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. I have gone to the Lenovo site to install drivers to try and get everything updated. Now, click on Windows Hello PIN. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. I’m sorry that you are experiencing this issue. You can use the Get Help app to run this troubleshooter. Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Aug 6, 2020 · I am Antonio, a Microsoft Community independent advisor, a Windows 10 and Microsoft office user like you. Jul 6, 2024 · 2] Run Windows Hello Troubleshooter. May 15, 2024 · Hello,I have recently purchased a DELL Inspiron Laptop 14 where; I was setting up the Lock Screen Settings. Now its asking me the same thing as the microsoft login. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. The system reset was my last resort, I am not sure what I should do now. Here's the steps you can try. Try the following and see if this will help fix the problem: 1. Click on "Accounts" and then click on "Sign-in options". Please create restore points before attempting any fixes. Now, press Windows Key+I to open the Settings application. I might mention that this machine is a brand-new install. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. Having trouble with the "Windows Hello PIN" option being unavailable? In this quick tutorial, we show you how to fix the issue and enable Windows Hello PIN o Feb 1, 2020 · I did that and the network issue got fixed. Here are five ways to fix the problem! Oct 8, 2024 · I have reviewed the issue, and from my understanding, Here are simpler steps to try for fixing the "Windows Hello PIN" issue: 1. Try using Windows Hello fingerprint authentication again. How do I resolve this issue? Thank you for any solutions. Check if the Windows Hello option is now working. I'll be glad to help you today. Add a registry entry. Nov 28, 2022 · Windows Hello is currently unavailable 3 Days ago my fingerprint sensor stopped working. Click on the Windows Icon type "Get Help" and click on it. please help me to figure this out. When I was trying to sign in to my laptop using the fingerprint reader, nothing happened. See full list on wintips. Aug 12, 2019 · Hi guys! I have an issue regarding my windows 10 version 1903 after the update my windows hello's not working already. I went into the settings it says that this option is currently unavailable and that "something went wrong, try again later. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. When i check the sign in options tab in settings this is what it shows. I already enable convenience PIN sign in. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. updated to the most recent windows 10. If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users. However, recently I haven't been able to sign in any other way except for the pin. Windows Hello - "This option is currently unavailable" So I have a particular user who can't use Windows Hello at all. Try again later". For that, open the Get Help app and search for “windows hello troubleshooter”. Windows 10 ISO file will be downloaded, B. Mar 31, 2023 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Jun 10, 2020 · Hi, I'm Elise, an independent advisor and I'd be happy to help with your issue. technology/ for more guides and tech explainers, rev Jan 11, 2022 · Harassment is any behavior intended to disturb or upset a person or group of people. I'm Greg, 10 years awarded Windows MVP, here to help you. Exit the Group policy editor and reboot the computer. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Once you open Run dialog box, insert services. In Get Help type "Windows Hello Face Camera is not working", press Enter. Make sure the the Windows Biometric Service is set to Automatic -Press WIndows key + R May 15, 2024 · So far, nothing I have tried has made any difference. " The Windows Hello Face works, but it just doesn't recognise me. In the Accounts, on the left side, click on Sign-in options. Ensured all device drivers were up to date Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Jan 23, 2025 · How to fix Windows 10 Update Problems. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Making some changes in Local Group Policy may help fix the “Windows Hello PIN this option is currently unavailable” issue as well. Oct 17, 2023 · How can I fix Windows Hello PIN This option is currently unavailable? 1. What would be going on? Aug 14, 2023 · The Windows Biometric Service is an essential program for Windows Hello, as it captures and manages your fingerprint data. The problem occurred right out of the box after installing Windows 10. Under "Windows Hello PIN", click on "I forgot my PIN". Hi, I'm having trouble with Windows Hello sign-in options on my PC. The option to add a finger or remove the fingerprint are greyed out and not clickable. I can't remove Windows Hello Face in the sign-in options as it is greyed out, and there are no Biometric devices listed in Device Manager (but the camera is). May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. " below that. Oct 31, 2024 · A while ago I set up a windows hello pin when it said in the settings that it was currently available. Also, "Sorry - this PIN isn't working for your organisation's resources. Right-click on the Start icon and choose Run. (Select the same as the currently installed system on your PC) 5. Windows Hello , This option is currently unavailable , Try again Later . I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. Related: How To Fix Windows + Shift + S Not Working In Windows 10 Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Dec 12, 2023 · Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. Feb 4, 2025 · In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. Method 3: Using Registry settings if you have Windows 10 Home installed. Jun 19, 2021 · Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems. Nov 29, 2021 · Hello! I have an HP Envy x360 with Windows 10 (latest version). 7. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Feb 16, 2025 · I have an Inspiron 14 2 in 1 with Windows 11. Try again later. Now none of the options are available. Tap or click here to fix it. 4. Enable Windows Hello Sign-in Options Dec 4, 2020 · 4. It should now work properly. May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. I have already this issue since the 1803 update i already tried many things including the uninstall/reinstall of biometric driver which is right now already missing in my device manager. Here's a step-by-step guide to resolve these issues. Quick Malware Scan and Removal Guide for PC's. On the Services console, scroll and right-click Windows Biometric Service. Remove Dell Data Protection security tools 2. 3-Go to Troubleshoot. Previously, I could use facial recognition and fingerprint login, but now they are showing as unavailable Here’s what I’ve tried so far: Checked for Windows updates (everything is up to date) Updated biometric drivers in Device Manager Mar 11, 2025 · Installed new drivers for my motherboard and windows 11 upon sign in to my pc says my pin is unavailable. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". Dec 31, 2020 · I have three email addresses that I use on Outlook. Oct 2, 2024 · Here is how to fix "Windows Hello Pin Currently Unavailable" error. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. -" problem on my HP laptop. 6. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. windows hello pin this option is currently unavailable this setting is managed by your organization domain,windows 11 and windows 10. ; On the registry editor window, navigate to the following path, Aug 13, 2021 · Uninstalled and reinstalled Windows Hello Face. You may need to reregister your Hello options if needed. " Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these opt Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. Check if you have the options now. Recently, all my windows hello options are "currently unavailable. My login screen shows my personal account but I think one of the work accounts is controlling my Windows Hello settings. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. Choose "Windows Hello Face recognition setup not working" if you are given this option. ” So how to resolve it successfully? Here this article will give you some useful ways. When I click it, it also says "Something went wrong, try again later". Over the past few days, the settings sign-in options tab display the Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. In my case, it was simply a misconfigured Group policy setting. it says "this option is currently unavailable" and if you click on it, it says "something went wrong, try again later". Check Sign-in Options • Go to Settings > Accounts > Sign-in options. Press Windows key + R key together from the keyboard. This has never been the case ever on my computer (Acer Spin, Windows 10), only the Windows Hello Face interface was ever unavailable. I'm an Independent Advisor and a Microsoft user like you. Check out our website https://candid. org Jul 19, 2024 · Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. 1 & Server 2008/2012. It uses your fingerprint, When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Oct 11, 2024 · 5 best face recognition software for Windows 10/11; Fix Windows Hello Face: This option is currently unavailable; Microsoft’s Build 27813 to Canary channel completely removes Location History; Microsoft’s March 2025 Patch Tuesday updates for Windows fixes 7 Zero-Days and 57 security issues Jul 10, 2024 · And there's no troubleshoot in my Settings and all other instructions to troubleshoot Windows Hello to fix the PIN problem is just recurring nonsense that tells me the same thing: "go to Settings > Accounts > Sign-in options > PIN > remove", but the option is currently unavailable and I'm back where I started. How to fix Windows Update Problems in Windows 7/8/8. Repair Upgrade Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. Feb 21, 2024 · Changing windows pin without hello/windows hello pin this option is not currently unavailable SOLVED Hi! I couldn't change my windows login pin code, because the settings said "This option is not currently unavailable" and requested a corporate or a school account to proceed, but since I don't have either one, I had to figure out something else. So i did that and it did not work, so i switched back to my microsoft account, options are still unavailable. Please let me know as soon as possible Kind… Nov 5, 2022 · Hi Cody. See fixes here for Windows Hello: Jun 22, 2024 · Windows Hello PIN - This option is currently unavailable I recently had a motherboard failure on my desktop PC, and due to the age of the system upgraded most of the associated hardware. Now I want to change my pin but now when I got to settings it says This option is currently unavailable. It will open the registry editor. The problem is usually fixed by resetting the Pin by whichever method works here: Jun 15, 2023 · As the title states, I have been unable to set up any windows hello options as they are all always disabled (including pin) under settings. Once you get a response, choose "Windows Hello Camera Issue". Try to reset the pin and when I do it says well send a code to your outlook email. Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. The camera is working. **Select Update & Security **Click on Troubleshoot 2. Sep 22, 2020 · Hi Brent. Apr 9, 2020 · Similarly disable the other Windows Hello options if any. Which is Usually, this problem is caused by a corruption in the Windows Hello settings. Checked the TPM hasn't been disabled. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Jan 19, 2024 · 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Aug 12, 2020 · Hello HiralJ, I'm Jin, a fellow Windows 10 user and an independent advisor. I found out all of my sign-in options said "This option is currently unavailable". You might have a work or school account connected to that device. Mar 15, 2020 · For some reason, it says that Windows Hello Pin and Finger scan are not available on my device. 1. You can do this by following these steps: Open the Settings app on the affected device. My name is, Zadee. Run Hardware & Devices Troubleshooter **Press Windows+I to open Settings. A subreddit for the technical support of Windows 10 issues, this includes insider builds. Open the Run dialog box by pressing the Apr 6, 2021 · 4. See if the camera will be reset and would now work. Select the download location then click Save. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. In case that didn't work lets try using the Registry editor. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". How can I get the Windows Hello set up to allow my personal account to manage the settings for login? Thank you. Oct 13, 2024 · In this informative video, we will guide you through the process of resolving the "This Option Is Currently Unavailable" error associated with Windows Hello Mar 2, 2022 · In settings, Windows hello options for the PIN, fingerprint and facial recognition all read "currently unavailable, try again later". Any ideas? Cheers Jan 6, 2021 · I am also using Windows 10 pc. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Click on “Accounts“. . For automatic scans of missing or outdated drivers, we recommend using specialized software. He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. I tried all different things suggested on this forum without any success. This solution also works Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. 3. However, this might not happen if the service is not configured correctly. May 29, 2020 · Hello, my Windows Hello Fingerprint and PIN have recently stopped working. Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ 1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. I hope I can help you on your concern. " So you click on that and then your either education or work signing in page will pop up. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. 2. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. I understand that Windows Hello sign-in options is currently unavailable. Type regedit and Dec 11, 2024 · Conclusion. The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". To be able to assist you properly, I would like to ask few questions from you, please see below: Jun 21, 2019 · It was working perfectly before I updated to the May 2019 update. I can only use my pin to sign in, but since the Windows Hello PIN is unavailable, I can't change it. Could you try download the latest driver for the fingerprint reader, install that and see if the issue persists. " I can still sign in using my pin but fingerprint and facial recognition don't work. I've tried disconnecting my school account and restarting my computer but that made no difference. Ever since I got my computer set up I can't seem to get my windows, hello to work on my PC. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Use the I forgot my PIN option 4. Ideally, the service should start automatically every time Windows boots. ; In the empty text box type “regedit” and then click on OK. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better Dec 7, 2024 · I've just recently fixed the "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Sep 30, 2019 · I just bought a new laptop the other day and for the first few days I had no problems setting up a pin and fingerprint sign in. But then in many forums (inculding microsoft's own) had suggested to switch to a local account to fix it.
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